Receptionist Job in Kenya

Leyworld Saffing
Jul 3, 2018
4 min read

Our client is in the hospitality business with four (4) hotel units operating across the country ranging from a 3-star budget business hotel to a 5-star luxury camp.

They are seeking to recruit a highly motivated and self-driven professional to fill in the following position in their Nairobi office.

Receptionist

Salary: 20K – 28K

The position will be responsible for ensuring effective front office operations in line with the company standards

Principle Accountabilities

· To ensure knowledge of special promotions offered by the hotel and to passing this information on to the guest whenever the possibility arises.

· Promoting the other departments within the hotel at every given opportunity in order to maximize hotel sales.

· Ensuring that all reservations have the correct deposit taken.

· Ensuring that all confirmations are sent out by the end of the shift.

· Being aware of the hotel availability and that every opportunity to maximise room sales is taken.

· Offering assistance to other departments, including Bar, Restaurant, Spa and Housekeeping as necessary

· Anticipating to be aware of all written and spoken requests, to carry out these requests in a courteous and helpful manner.

· Ensuring that all charges are correctly posted to the guests’ bills following the standard procedures.

· To deal with cash, cheque and credit transactions and to ensure that any discrepancies are reported immediately.

· To ensure that all messages received for guests are passed on accurately and as quickly as possible.

· Carrying out all Reception duties following procedures as outlined in the S.O.P. Manual.

· Ensuring the security of guests’ property, and lost property following security procedures.

Key Skills and Qualifications

· Diploma or a Certificate in Hotel and Institutional Housekeeping and Laundry

· 3 years’ experience in a similar role

· MS Office Computer Skills

· Work planning and organization skills

· Excellent customer service skills

· Attention to detail

· Excellent communication and interpersonal skills

Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke by Monday 8th July, 2018 clearly stating the subject heading “RECEPTIONIST”

Only shortlisted candidates will be contacted.

Administrative Assistant

Company: Intergovernmental Authority on Development (IGAD)
Location: Nairobi, Nairobi County, Kenya
State: Nairobi
Job type: Full-Time
Job category: Administrative/Secretarial Jobs in Kenya

IGAD was created in 1996 to supersede the Intergovernmental Authority on Drought and Development(IGADD), which was founded in 1986. This followed the recurring and severe drought and other natural disasters between 1974 and 1984 that caused widespread famine, ecological degradation and economic hardship in the Eastern Africa region. Although individual countries made substantial efforts to cope with the situation and received generous support from the international community, the magnitude and extent of the problem argued strongly for a regional approach to supplement national efforts.

In 1983 and 1984, six countries in the Horn of Africa (Djibouti, Ethiopia, Kenya, Somalia,Sudan and Uganda) took action through the United Nations to establish an intergovernmental body to collectively combat drought and desertification in the region. The Assembly of Heads of State and Government met in January 1986 to sign the agreement that officially launched IGADD with headquarters in Djibouti. The State of Eritrea became the seventh member after attaining independence in 1993 and South Sudan joined in 2011.

Provide administrative support in a manner that ensures efficient service delivery.

Administrative Assistant Job Responsibilities

To organise events and meetings including booking venues, arranging for transport and accommodation, ensuring that documents are circulated on time etc. within the budget provided.
Liaise with the insurance supplier on renewals of all insurances and ensure appropriate coverage in a timely manner.
Manage petty cash provided for administrative functions as per the guidelines issued by Finance.
In consultation with the HR and Administration Officer, provide administrative support in the recruitment and training of junior staff.
Manage correspondence and maintain up to date records/ filing system to ensure tracking, follow up of information and facilities retrieval of documents.
Maintain and update inventory of office furniture, fittings and equipment and motor vehicles.
Regularly check the state of repair of the offices, furniture and fittings and take corrective action.
Perform the secretarial and reception duties as required.
Supervise office cleanliness, sanitary hygiene, health and safety.
Supervise the support staff (Secretary, Driver and Office Assistant) to ensure effective delivery of services.
Oversee provision of services to staff such as tea and water.
And any other duties that may be required from time to time.

Qualifications for the Administrative Assistant Job

A Diploma in Business Administration or Secretarial Studies
Eight (8) years experience in administration in a busy office
Computer literacy

Key Skills and Competencies

Strong organization and administrative skills
Supervisory skills
Petty cash management experience
Excellent computer skills
Interpersonal and relationship maintenance skills
Excellent communication skills
Fluency in English
Knowledge of French is an advantage

How to Apply

Only candidates who meet the profile of the minimum qualifications, experience and core competences stated above can apply.

Application accompanied by the candidate’s detailed CV, copies of both academic and professional certificates and testimonials, names and addresses of three reputable referees and give the candidate’s contact details must be addressed to the following address and must be e-mailed / submitted in such a way that they are received on or before 2:00pm on 12th July 2018.

Any proposal received after this deadline will not be considered. The for application with the subject line “Application Administrative Assistant – ICPAC ”should be made to:

The Director, Administration & Finance, IGAD,

Avenue Georges Clemenceau

P.O. Box 2653

E-mail: hr@igad.int

Djibouti, Republic of Djibouti

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